OPPD MyAccount Features
These OPPD MyAccount Features aim to provide residential users with a user-friendly and informative platform for managing their energy usage, understanding their bills, and engaging with OPPD’s services and initiatives.
Here’s an overview of potential features you might find on the OPPD (Omaha Public Power District) user interface designed for residential users:
Dashboard
The dashboard serves as the main landing page upon logging in. It provides an overview of the user’s account, including current energy usage, billing information, and any important notifications or alerts.
For users who don’t have an account yet, the Register New Account Link directs them to a page where they can register for a new account. It typically involves providing personal information and creating login credentials.
Usage Analytics
A graphical representation of the user’s energy consumption over time. This could include daily, weekly, monthly, or yearly breakdowns, allowing users to track their usage patterns and identify opportunities for efficiency.
Billing Information
A section dedicated to displaying current and past bills, payment history, and billing statements. Users may also have the option to set up automatic payments or view their payment due dates.
Account Management
Tools for managing account settings, such as updating contact information, changing notification preferences, ability to reset or retrieve a forgotten login name or password, or adding authorized users to the account.
Enroll in MyAccount today to manage all of your energy services online. It’s easy, convenient and secure.
Payment Options
Various payment methods may be available, including online bill payment, electronic funds transfer (EFT), credit/debit card payments, or in-person payment locations. Users may also have the option to enroll in budget billing programs.
Paperless Billing
If you’ve ever misplaced your bill or had a due date slip your mind, it’s time to sign up for OPPD Paperless Billing. Each month, we’ll send you an email notification with the amount due and due date.
OPPDconnect App
Welcome to OPPDconnect, your mobile connection with Omaha Public Power District. OPPDconnect features include:
- Pay bill link
- Report home and streetlight outages and view the outage map
- View energy-efficiency tips and videos
- Access residential products and services information
- Contact OPPD by phone or find an office location on a map
- View OPPDCares tweets
- View open Job Postings
- OPPD Listens link
By downloading and using OPPDconnect, customers can conveniently access their OPPD account information, manage their energy usage, stay informed about outages, and take advantage of energy-saving opportunities—all from their mobile devices.
Do You Still Need Help?
Access to Customer Service resources, such as FAQs, contact information for customer service representatives, and help documentation are provided to assist users who encounter difficulties logging in or navigating the platform.
To access customer service for non-outage-related issues, please call 402-536-4131 in the Omaha area, and 1-877-536-4131 outside of the metro area, or email customerservice@oppd.com.
OPPD’s contact address and customer service office is open Monday through Friday, 7 a.m. to 8 p.m.
Outside of regular business hours, customers should call 1-800-554-OPPD (6773) to report outages and emergencies.
(The 1-800 prefix must be dialed even if the call is local.)