However, if you encounter any difficulties during the account creation process or have questions about using your OPPD user account, don’t hesitate to reach out to OPPD’s customer support team for assistance.
- Do you have a billing or account question? Contact Customer Service at https://ebill2.oppd.com/Email
- Do you need to update your contact information? Update Your Contact Information at https://solutions.oppd.com/keep-current
- Are you moving? Start | Stop | Move Service at https://www.oppd.com/residential/startstopmove-electric-service/
- Do you have a power outage? Report Outage at https://ww3.oppd.com/report-outage/
- Do you want to report damaged equipment or a safety hazard? Call 1-800-554-6773 (554-OPPD)
- Do you want to access the OPPD MyAccount login portal? Go to the OPPD Login
- Do you need to report a streetlight outage? Report Streetlight Problem at https://ww3.oppd.com/report-streetlight-problem/
- Residential Customer Selfe Services? Go to Customer Service
- Did you forget your OPPD MyAccount Login Name or Password?
Office Location And Phone Numbers
Customer Service, Billing, and Payments (non-outage-related issues)
402-536-4131, Omaha Metro Area | 1-877-536-4131, Outside Omaha | Monday – Friday, 7 a.m. – 8 p.m.
Elkhorn Customer Service (non-outage-related issues)
402-536-4131
Power Outages, Damaged Equipment, and Safety Hazards
1-800-554-6773 (554-OPPD) | 24 hours a day. 365 days a year
Elkhorn Power Outages
1-800-554-6773 (554-OPPD)
Omaha Area Customer Service Office
Energy Plaza
444 S. 16th Street Mall | Monday- Friday 8 a.m. – 5:00 p.m.
Address Information
Bill Payment Address
PO Box 3995, Omaha, NE 68103-0995
Mailing Address
444 S 16th St. Mall, Omaha, NE 68102-2247
Other Area Offices
Ashland
108 N. 15th Street, Ashland, NE | 402-944-3318 | Monday – Friday 7:00 a.m. – 3:30 p.m.
Blair
716 Front Street, Blair, NE | 531-226-6750 | Monday – Friday 7:00 a.m. – 3:30 p.m. (By appointment only)
Humboldt
1025 4th Street, Humboldt, NE | 402-862-2865 | Monday – Friday 7:00 a.m. – 11:45 a.m. & 12:30 p.m. – 3:30 p.m.
Louisville
First & Main, Louisville, NE | 402-234-2455 | Monday – Friday 7:00 a.m. – Noon & 12:45 p.m. – 3:30 p.m.
Syracuse
935 11th St., Syracuse, NE | 402-269-2341 | Monday – Friday 7:30 a.m. – 4:00 p.m.
Tecumseh
724 N. 1st St., Tecumseh, NE | 402-335-3020 | Monday – Friday 7:00 a.m. – Noon & 12:45 p.m. – 3:30 p.m.
Important Phone Numbers
Buried Cable Locations: Diggers Hotline
811 Nationwide | 1-800-331-5666, Nebraska Statewide | Online at Nebraska811 | 1-800-292-8989, Iowa Statewide
Economic Development
531-226-3726, Omaha Metro Area | 1-888-781-4415, Outside Omaha
Energy Advisor
402-536-4131, Omaha Metro Area | 1-877-536-4131, Outside Omaha
New Construction Connections and Wiring Permits
531-226-4155
Tree-Trimming
402-536-4131, Omaha Metro Area | 1-877-536-4131, Outside Omaha
Large Commercial & Industrial Customers
Products & Services
531-226-3536
Human Capital Service Center
HC Service Center
531-226-3111 or email HCSC@oppd.com
Through UnitedHealthcare, UMR and Healthscope Benefits create and publish the Machine-Readable Files on behalf of OPPD.
To link to the Machine-Readable Files, please click here.
Employment Verification
1-800-367-5690 | Online www.theworknumber.com