Contact OPPD

However, if you encounter any difficulties during the account creation process or have questions about using your OPPD user account, don’t hesitate to reach out to OPPD’s customer support team for assistance.

  • Do you have a billing or account question? Contact Customer Service at https://ebill2.oppd.com/Email
  • Do you need to update your contact information? Update Your Contact Information at https://solutions.oppd.com/keep-current
  • Are you moving? Start | Stop | Move Service at https://www.oppd.com/residential/startstopmove-electric-service/
  • Do you have a power outage? Report Outage at https://ww3.oppd.com/report-outage/
  • Do you want to report damaged equipment or a safety hazard? Call 1-800-554-6773 (554-OPPD)
  • Do you want to access the OPPD MyAccount login portal? Go to the OPPD Login
  • Do you need to report a streetlight outage? Report Streetlight Problem at https://ww3.oppd.com/report-streetlight-problem/
  • Residential Customer Selfe Services? Go to Customer Service
  • Did you forget your OPPD MyAccount Login Name or Password?

Office Location And Phone Numbers

Customer Service, Billing, and Payments (non-outage-related issues)
402-536-4131, Omaha Metro Area   |   1-877-536-4131, Outside Omaha   |   Monday – Friday, 7 a.m. – 8 p.m.

Elkhorn Customer Service (non-outage-related issues)
402-536-4131

Power Outages, Damaged Equipment, and Safety Hazards
1-800-554-6773 (554-OPPD)   |  24 hours a day. 365 days a year

Elkhorn Power Outages
1-800-554-6773 (554-OPPD)

Omaha Area Customer Service Office

Energy Plaza
444 S. 16th Street Mall   |   Monday- Friday 8 a.m. – 5:00 p.m.

Address Information

Bill Payment Address   
PO Box 3995, Omaha, NE 68103-0995

Mailing Address   
444 S 16th St. Mall, Omaha, NE 68102-2247

Other Area Offices

Ashland
108 N. 15th Street, Ashland, NE   |   402-944-3318    |   Monday – Friday 7:00 a.m. – 3:30 p.m.

Blair
716 Front Street, Blair, NE   |   531-226-6750   |   Monday – Friday 7:00 a.m. – 3:30 p.m. (By appointment only)

Humboldt
1025 4th Street, Humboldt, NE   |   402-862-2865    |   Monday – Friday 7:00 a.m. – 11:45 a.m. & 12:30 p.m. – 3:30 p.m.

Louisville
First & Main, Louisville, NE   |   402-234-2455   |   Monday – Friday 7:00 a.m. – Noon & 12:45 p.m. – 3:30 p.m.

Syracuse
935 11th St., Syracuse, NE   |   402-269-2341    |   Monday – Friday 7:30 a.m. – 4:00 p.m.

Tecumseh
724 N. 1st St., Tecumseh, NE   |   402-335-3020    |   Monday – Friday 7:00 a.m. – Noon & 12:45 p.m. – 3:30 p.m.

Important Phone Numbers

Buried Cable Locations: Diggers Hotline
811 Nationwide   |   1-800-331-5666, Nebraska Statewide   |   Online at Nebraska811   |   1-800-292-8989, Iowa Statewide

Economic Development
531-226-3726, Omaha Metro Area   |   1-888-781-4415, Outside Omaha

Energy Advisor
402-536-4131, Omaha Metro Area   |    1-877-536-4131, Outside Omaha

New Construction Connections and Wiring Permits
531-226-4155

Tree-Trimming 
402-536-4131, Omaha Metro Area   |   1-877-536-4131, Outside Omaha

Large Commercial & Industrial Customers

Products & Services 
531-226-3536

Human Capital Service Center

HC Service Center
531-226-3111 or email HCSC@oppd.com
Through UnitedHealthcare, UMR and Healthscope Benefits create and publish the Machine-Readable Files on behalf of OPPD.

To link to the Machine-Readable Files, please click here.

Employment Verification
1-800-367-5690   |   Online www.theworknumber.com